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View Full Version : How to contact Maxon?


manlio
06-21-2003, 09:15 AM
Hi guys, I want to contact Maxon, and so I have sent three emails to info_de@maxon.net and h_egel@maxon.de four days ago;
but till today no reply.
I konw that isn't so much time but usually mail replies are faster.
I heard great things about Maxon support but I remember this is the second time I try to contact them without result. Bye:annoyed:
Can you help me?

StefanB
06-21-2003, 09:25 AM
Why don't you use this formular? :shrug:

http://www.maxoncomputer.com/support_form.asp

ThirdEye
06-21-2003, 09:52 AM
Consider that 2 days ago it was holiday in Germany, i bet they'll respond soon here or via mail

manlio
06-21-2003, 09:59 AM
ThirdEye_01: Consider that 2 days ago it was holiday in Germany, i bet they'll respond soon here or via mail
I wasn't aware of that. Thank you guys for replies. :thumbsup:

modestmouse
06-21-2003, 07:52 PM
1-877-ANIMATE

Srek
06-22-2003, 08:06 AM
Originally posted by manlio
Hi guys, I want to contact Maxon, and so I have sent three emails to info_de@maxon.net and h_egel@maxon.de four days ago;
but till today no reply.
I konw that isn't so much time but usually mail replies are faster.
I heard great things about Maxon support but I remember this is the second time I try to contact them without result. Bye:annoyed:
Can you help me?

Hi,
for one Thursday was a bank holiday in germany and also Harald Egel got some well earned holiday on Friday. Harald Egel has nothing to do with the Maxon support nor has the info account. If you want to send support questions to Maxon germany please use support @ maxon.de or the mentioned webform. Please keep in mind that the german support can only support you in german. If you want to get english speaking support outside the US please send mail to support @ maxon.net for US and South America please use techsupport @ maxon.net

Cheers
Srek

manlio
06-22-2003, 09:50 AM
Thanks Srek, in fact I wasn't so clear in my explanation. I need some info about becoming dealer or distributor.
Thanks. :)

Creature
06-23-2003, 03:05 PM
A yeah - a wonderfull 4-day weekend has just ended. Too bad, I really started to enjoy sleeping till 2pm :D

brammelo
06-23-2003, 03:56 PM
Ah, you just missed the yearly distributor meeting! Oh well, you'll have to wait another year.

(Just kidding of course. The best of luck with becoming a distributor).

Kind regards,
BaRa

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