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View Full Version : best way to solve crashing with Painter X on Quad-Core MacPro with lots of Ram

jlgroff
09-29-2008, 07:01 PM
I bought Painter X awhile back when I got my new MacPro 3.0 quad-core with 10 gigs of ram with OS 10.5. Painter seemed to work fine initially but I hadn't used it much until the other day when I was working with a rather large 300 dpi file with several layers. Painter kept crashing with almost anything I did to the point of it being completely unusable. I had to finish the project in Photoshop - which was very upsetting as I really wanted to use the various Painter brushes.

Anyway, I searched the forum here and found a number of people complaining of Painter not handling dual/quad core intel macs with lots of ram - causing frequent crashing. So I figure this must be my problem. What I didn't find was if there was any patch, work around, or other mumbo-jumbo I might try to deal with this very serious problem. I did try reseting to factory defaults (using shift when opening painter) but that didn't fix the problem. I'm not sure a reinstall or deleting prefs would help here.

All my other programs are rock-solid on my machine. I have used Painter off and on since Fractal Design's 2.5 version - I have been away from using painter for awhile now but I now remember the good old days when Painter was buggy as hell!

I would be very curious to hear if any solutions are out there. Thanks
Fes
09-30-2008, 11:54 AM
Perhaps your problem is with Painter having problems with systems with more than 8gb of RAM. See this thread here (http://forums.cnet.com/5208-7809_102-0.html?forumID=75&threadID=285442&messageID=2714321) which might help - or at least explain. Maybe!?!? I suppose the only way to find out is to remove the RAM (pain!) and find out?! I know of no other fix.

You say you haven't used Painter X in a while... so did you update it with the one and only patch?
workbench
09-30-2008, 01:34 PM
http://dev.depeuter.org/metacreations_fix_30.php?print=all

Why doesn't Corel do the same for their own Painter versions?
EricUNSL
10-04-2008, 02:13 AM
Just don't use painter. Problem solved. You'd think after dropping over 3 grand on a top of the line super fast computer, painter would work correctly. Never in my life have I ever heard of too much ram being a bad thing....until now. I've found Artrage and photoshop to be a rather nice alternative to the headaches and frequent crashes associated with this program.

Best of luck.
vcjoseph
10-15-2008, 04:16 PM
even after a through un installion and a full registry cleaning and re instal Corel painterX is failed to start and crashing with the splash screen. can any body please help?
vegadjoseph
Fes
10-16-2008, 12:19 PM
Is it coming up with any error message or just closing?
kraal
10-16-2008, 04:56 PM
try repairing your permissions with disk utility
vcjoseph
10-21-2008, 02:58 AM
Dear "FES"
it is crashing with following error message
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE CARMDataBase SYSTEM "CARMReport.dtd">
<CARMDataBase>
<CReport>
<Date>10/21/08</Date>
<Project></Project>
<EXEName>Painter X.exe</EXEName>
<EXEVersion>10.0.046</EXEVersion>
<ModuleName>kernel32.dll</ModuleName>
<ModuleVersion>5.1.2600.5512 (xpsp.080413-2111)</ModuleVersion>
............................
..........................
etc
Please help me
Jinbrown
10-22-2008, 12:21 PM
Post your technical issues (your messages above including crash reports and other info) in the Got a Question? forum at The PainterFactory where the Corel Painter developers or someone who works with them at Corel will read them and hopefully respond:

The PainterFactory (http://painterfactory.com)


#
PerryDS
11-08-2008, 09:10 PM
I think it's about time that Corel get themselves organized and release a real serious contender rather than producing a product that continues to have the same problems release after release. Painter has some great tools and has major potential. They just have to get it together and make a real effort at making in much more than what it is.
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11-08-2008, 09:10 PM
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