Painter will not open on my PowerBook G4

[acmepixel]

I was not aware that Leopard could run on a Powerbook. Painter Essentials 4 was written for Tiger. :surprised

This may not be your problem, but on my old G4 I tested Leopard on a separate boot partition and ran into problems with my 3D Apps as well as my 2D programs. In addition, the finder was slower. So I reverted my older PPC machines to the last build of Tiger.

Leopard is a 64 bit OS designed to run on the 64bit Intel architecture chipsets. Apple confounded a lot of developers when they changed the rules with Leopard. Maxon, for example, had to completely rewrite Cinema 4D from the ground up for Leopard. C4D v.11 (the full native Leopard version), at the time of this posting, is still not shipping. Just to give you an idea. :)

Essentials is older (Painter 8+) code re-bundled as a loss-leader (often refered to as cripple-ware). FWIW. :shrug:

One would assume that Corel is focusing its Painter-Team resources on Painter XI for Leopard right now.

Check your hardware/OS to see if it meets the System Requirements.


OR

It may be that when you migrated to Leopard the copyprotection got confused. Check your [root]/Library/Preferences folder for a file named; nTitles Product Licenses... and move it out of that folder or delete it. Then re-install Essentials from scratch and re-enter your serial number when prompted.

Other than that, I'm out of ideas. :hmm:

[Zarukishimen]

Thanks for the hints.

Leopard's system requirements can be viewed here:

http://www.apple.com/macosx/techspecs/

As you can see, my system qualifies. Leopard and every other piece of software I've installed on this machine runs fine.

In over 20 years of Mac usage, this is the first time I've ever installed an app that just wouldn't launch.

Nowhere in their documentation does Corel say that Essentials will not run on Leopard.

Thanks for that last tech tip. I'll try it. :wavey:

[Zarukishimen]

Essentials may be 'cripple-ware' but Painter X won't launch either, so as far as I'm concerned they are both (expletive deleted).

[Zarukishimen]

For future reference, that last tip didn't work, but thanks very much for the suggestion.

I'll send the box back to the retailer.

Anyone developing for the Mac is developing for Leopard, on both PPC and Intel platforms.

[Miguimau]

I´m not sure if you could fix this. But I downgraded my PB g4 1.5gh from Leopard to Tiger and I find it faster. And Painter works like charm. Despite the fact that Leopard run well in Macs like yours (OSX is not Windows, luckily) Tiger would be better for you PB, IMHO.

[Zarukishimen]

Thanks for the tips.

Here are the system requirements for Leopard:
http://www.apple.com/macosx/techspecs/

Here are the system requirements for Painter Essentials 4:
http://www.corel.com/servlet/Satellite/us/en/Product/1190317163044#tabview=tab5

I think it's unacceptable that the software does not run on a Mac running Leopard, so I'm getting a refund. The specs do not specifically say that the app won't run under Leopard. I don't have Tiger, so downgrading is not an option.

I'll use reliable products instead: Photoshop and Sketchbook Pro.

[kraal]

please refrain from coming on message boards complaining and insulting Corel when it is truly your failure to read the specs that is at fault. Mac OS X 10.4.x is NOT leopard. You say you tried painter x also? that should work just fine try again.

[Zarukishimen]

I've tried installing the demo version of Painter X a number of times. It doesn't work.

I disagree with your comment: if the specs say the software runs on Tiger, then it should run under all subsequent systems.

Thanks for the tips. I've returned the software.

[Miguimau]

I've tried installing the demo version of Painter X a number of times. It doesn't work.

I disagree with your comment: if the specs say the software runs on Tiger, then it should run under all subsequent systems.
.
Not necessarily. Leopard is a breakout (an outbreak?) for certain applications. Not many, like Vista, but sometimes it run under Tiger can mean exactly that.
In case of Painter, I could not say if Painter Essentials run in Leopard, but Painter X definitively does. I installed Painter in my Macbook Pro running Leopard (in an external) and Painter X worked out.

[acmepixel]

And the PowerBook is a PPC based system. Obsolete and unsupported. Alas. :sad:

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