PDA

View Full Version : Empty error message! Help!


C4Dr
09-01-2007, 01:10 PM
Hello,

When I try to run Cinema 4D I get the following error:

http://img172.imageshack.us/img172/5465/errorac7.jpg

And when I click OK or close the error window, the Cinema4D process closes. Nothing happens, and the next time I run C4D the same thing happens again.


_BugReport.txt gave me this:

CINEMA_4D_Crash_Report_WINDOWS
{
ComputerInfo
{
OS_Type = WINDOWS 32 BIT
OS_Version = 5.1.2600
Number_of_processors = 2
Processor_Type = GenuineIntel, stepping 6, model 15, instruction family 6
Processor_Name = Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
Processor_Features = FPU, MMX, SSE, SSE2, CLFLUSH, RDTSC, CMPXCHG8B, CMOV, VME, DE, PSE, MSR, PAE, MCE, APIC, SEP, MTRR, PGE, MCA, PAT, PSE36, FXSR, DS, SS, TM,
Graphics_card = Vendor: NVIDIA Corporation, renderer: GeForce 8800 GTX/PCI/SSE2, version: 2.1.1 (6.14.11.6218)
}
ApplicationInfo
{
CINEMA_4D_Version: 10.111
Memory(Global): 9369920
Memory(GlobalPeak): 9369920
Memory(Total): 62
Memory(Current): 62
Memory(LowMemCnt): 0
}
Exception
{
ExceptionNumber = 0xC0000005
ExceptionText = "ACCESS_VIOLATION"
Address = 0x6D69546B
Thread = 2768
Last_Error = 0x00000000
}
Call_Stacks
{
Call_Stack_Thread_2768
{
???: 6D69546B
QuickTime.qts: 6697AE45 LIST_ComponentDispatch
Variables


I have to split the error message here because it's too long. Continueing at next post:

Srek
09-01-2007, 08:03 PM
Please don't post crashlogs here. Either attach them as a file or leave them out. They are meant to be send to MAXON for evaluation, please use the automatic bug sending option for this.
An empty error message is often caused by an incorrect CINEMA 4D installaiton e.g. mixed up ressources.
The crashlog shows that the crash itself was caused by Quicktime.
Cheers
Björn

Tysus
06-11-2008, 06:06 AM
That's very odd.

CGTalk Moderation
06-11-2008, 06:06 AM
This thread has been automatically closed as it remained inactive for 12 months. If you wish to continue the discussion, please create a new thread in the appropriate forum.