Is it just me...

[Signal2Noise]

Hmmm...that is baffling!

Didn't discreet or your reseller offer to send/give you a disc with a clean copy of the 5.1 update? Did you try re-downloading the update since perhaps the original download became corrupt?

Do you really need the 5.1 update to finish your project? max 5 should be just fine and if you started the project prior to 5.1 then you don't really need 5.1 to finish it do you?

[lragno]

actually I'm trying to install a new 5.1 version of max, not an update....

[Signal2Noise]

Okay, then send your 5.1 max discs back to discreet or your reseller and get another set. If you've paid that kind of money then a having a corrupt disc is not acceptable.

Good luck.

[lragno]

I doubt it's a corrupt disc.

I even tried to install a demo disc of max 5 and still got the same error.

Also, copied all Max 5.1 cd contents to my local drive and tried installing from there - same error! :shrug: :shrug: :shrug:

[halo]

i'd get dell diagnostics on it...mebbe dicky ram or drive or something, cd drive mebbe...i've had exactly the same problem and it turned out to be a bad ram module...i guess the ram was corrupting the info as it was read off the disc.

try installing the demo version from discreet which can be ordered, then u can rule out the cd itself :)

[Signal2Noise]

Dude, take it back and get another software set. I and many, many other max users haven't any problems installing the app. It definitely sounds like a corrupt file on the disc when it got burned through the 'assembly line'. You even say that was the error message. It happens some times. I bet you a replacement disc will solve the problem.

I am sure your reseller could even loan you a 'test' CD of max to see if it fixes the problem. I've got nothing but great support from both my authorized dealer and discreet.

That's it from me. You're on your own now...

[lragno]

UPDATE: to others with who might have this prob.

Well, I've definately ruled out the CD as a problem: took the same cd onto another machine (running win2000) and it isntalled fine.

Talked to dell support, had me go testing ram module by ram module- turned out fine.

Right now running full system diagnostics, after running into major problems re-installing XP (max reseller suggestion). Dell is sending factory re-installation cds.

If this fails, I guess I'll swap the system. Gonna be down for 2 weeks. :annoyed:

this really sucks. I cant just yet blame Dell, beacuse I'm not sure its their fault, but its looking like it.

[Oktavian]

What a hassle :annoyed:
Good luck, I keep my fingers crossed.

[mommyphant]

:wip: but I was getting this error on trying to install most programs, it drove me crazy. So I went into my bios and changed the CAS latency from 2.5 to 2.0 and I also changed the memory from 133 to 100 and that helped so much, things ran so much smoothly. Now all I'm saying is maybe that's a place to start to look. Maybe something is screwy in your bios
I hope you find your solution soon.

mommyphant

[lragno]

:) Hey mommyphant thanks for that info..I'm gonna send this to my Dell support guy. Maybe it'll help.

[lragno]

UPDATE - for those who care....

Well, just got my replacement pc from dell. Everything works great. I guess it was the hardware. Maybe something with the Ram Modules. :shrug:

To Dell's credit, they gave me a good discount and the turnaround was quick.

[Is-boset]

Good look:thumbsup:

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