R10.1 Locking up on me...

[mikeh64]

quad G5, no problems for me

but I have the geforce 6600, so different card than you

[williamsburroughs]

Well I noticed this actually before 10.1 (other versions had this problem as well but not that significant). The problem:
(Dual G5 - OS X 10.4.0 - ATI 9600 Card).


Any chance you want to upgrade to 10.4.9? Could be an OpenGL issue with 10.4.0

[Tank_3D_Attack]

Any chance you want to upgrade to 10.4.9? Could be an OpenGL issue with 10.4.0


Sorry I meant I'm on 10.4.9 not 10.4.0 ......0 and 9 are so close together on the keyboard ;)

Well, I tried to hunt down the issue without any luck so far. As said before, I encountered this before 10.1 but not that drastic. It's really bad with 10.1 though. I was thinking that this is an OGL problem as well but the issue even appears in "Software" mode.

Thomas

[ernia]

Hi Tank,

Have you tried re-installing c4d? That helped me.

ernia

[Tank_3D_Attack]

Hi Tank,

Have you tried re-installing c4d? That helped me.

ernia

I installed it a few weeks ago (actually had to do a complete system reinstall). I don't think that this would fix it since I noticed the issue right away after the installation a few weeks ago. I am starting to believe that this is a bug. I never reported that issue till now as it was not that frequent in versions before 10.1

Thomas

[ernia]

Hmmm. I suppose it could be a bug. I've always had a little trouble with my BP layout--but that's just the rendering side of things. Also, I'm not sure if the latest update did anything for BP or not--there was no info from Maxon that I could find.

ernia

[LucentDreams]

hmmm interesting that you seem to be able to reproduce this fairly well. this is an age old bug (least since version 8 but I think even version 7) Its one of those bugs thats never been reproducible even though often encountered by many people. I would contact maxon about it and describe the process your using to achieve it. you may be the person who finally tracks down what is the cause of this bug.

Sadly restarting the computer is the only fix, and if i remember right its exclusive to windows, has something to do with windows taking over control of the commands or keyboard input.

[Tank_3D_Attack]

hmmm interesting that you seem to be able to reproduce this fairly well. this is an age old bug (least since version 8 but I think even version 7) Its one of those bugs thats never been reproducible even though often encountered by many people. I would contact maxon about it and describe the process your using to achieve it. you may be the person who finally tracks down what is the cause of this bug.

Sadly restarting the computer is the only fix, and if i remember right its exclusive to windows, has something to do with windows taking over control of the commands or keyboard input.

Hi Kai,

Well I am on OS X not Windows so that's even more a surprise ;) Anyhow, I contacted Marco already and hope I will hear back from him. This "Bug" wasn't all that bad in previous versions but seems to get worse with every new release. Hopefully, it will get fixed soon (should have been fixed a while ago if that was KNOWN).

It's really more than annoying at the moment as I am working on some jobs and I have to restart my machine at least 5-10 times a day. That's no fun at all.

Thomas

[fluffouille]

Very strange, that's one bug I've tried to track down to no avail, since R8.
As Kai said, it's always been a Windows specific bug so far and is due to Windows keyboard or USB going wrong.
If it starts to appear on Mac too, that could be the lead needed to fix that painful bug.

[LucentDreams]

hmm yeah I'm pretty sure it was PC specific so mac makes it more concerning.

As for it being fixed if its know. Known and confirmed or traceable are very different things. Its a bug encountered often but can anyone reproduce it with a step by step method? how can they track the bug down if they are unsure what happens. one person says they've been changing layouts alot, another says they have been switching between the select and move tools a lot, yet another while recording keyframes while animating a cube. But when they sit down to do it again it doesn't happen, so what actually caused the bug? for a while it was suspected to be related to computers with wacom tablets, but even that hasn't always been the case.

[fluffouille]

True enough. In my case, it happens only when I work on a heavy scene and I switch applications (go to desktop, or another software and back to C4D).
But even then, I can't reproduce it all the time.

It hasn't happened to me for a while now, though.

[Srek]

Anyhow, I contacted Marco already ...
He is not connected to techsupport or QA in any way.
You should contact techsupport.

Cheers
Björn

[Sammer]

It happens here... I'm using 10.1 now and it's happened since v8.

I've always thought it was a temporary glitch somewhere between Cinema, OS X and my Wacom tablet. It's happend with all flavors of X.3.? and X.4.? and 9600 or x800

Generally I don't have to restart... I usually just hit esc or try clicking between manager windows (general mashing of buttons and pen clicks) and it resumes normal operations.... I'll have to see if I can find what specifically I have to do to get it to reset.

[Medicine Horse]

Glad to know I'm not going crazy and am not the only person who has experienced this weird bug. Restarting is the only thing that works on our end. I've never been able to successfully recreate this so I've just lived with it for now.

-m

[Tank_3D_Attack]

He is not connected to techsupport or QA in any way.
You should contact techsupport.

Cheers
Björn

From my understanding Maxon knows about this issue already since a long time (beta testers reported it and others as well). The reason I contacted Marco is because I usually get a fast response from him and if necessary he will surely forward it to the right direction.

So since this is not problem on one platform but both I am beginning to think that this is a bug that needs to be adressed although it's hard to really reproduce it. I have a Wacom tablet as well but unplugged it for a while today to see if that is the problem. Well it wasn't. It still locked up.

From my understanding, quite a lot of people are having these issues.

One thing I noticed is that the "bug" appears when switching from BP to C4D layout and back. So, like stated before...switching layouts "might" be an indication but I am not 100% sure if that is the problem or not.

Thomas

[SerJoseph]

Hi Tank!

I can confirm this issue on a PPC Mac since the v9 of C4D!
But I'm sure that isn't the passage to BP the cause of the issue, because in my experience it might happen in every moment!
Since I've passed to v10 however I haven't encountered the problem (but many others) again!

Bye

[AdamT]

Are you using old layout or preferences files or is it a 100% stock install?

[Tank_3D_Attack]

Are you using old layout or preferences files or is it a 100% stock install?

I installed it a few weeks ago as said and I am not using any fancy layouts or whatever. I believe the bug appears quite frequently when you switch layouts quite often. Doesn't matter if you switch to BP, UV Edit, Modeling, Animation or whatever. My gut tells me that this is were the problem might be found. Then again this is just my "feeling".


Thomas

[fluffouille]

Ah, I just had this happen today and tried an old "fix" that I had found a few years ago, totally randomly, and I managed to get C4D straight without the need to restart my computer (my "fix" wasn't working in 10.8).
Whenever it happened to me before, I just had to switch the coordinates manager to "scale", and type "-4" in the scale X link.
Don't ask me why this combination of keys or why it fixes the problem, but it seems to work every time here.

[AdamT]

How many millions of combinations did you try before you found that one? :)

[fluffouille]

It was just luck. The software was locked (for example, trying to scale an object with the mouse in the viewport, would only move it), so I wanted to make a few changes with the coordinates manager before restarting my computer.
That's when I noticed that after typing "-4", as described previously, actually solved my problem.

I just made sure to keep that in mind if that happened again, and when it did I tried it and it worked :)

[macsupremacist]

That's interesting, I'm using 10.1 here on a MacBook Pro and have never seen this, with switching layouts or anything else. I didn't see it on my old G4 tower either. Oh and I'm running Mac OS 10.4.9.

[wesware]

Whenever I have this issue (bug) I simply raise a newborn zebra in a testube, name it Charlotte, squeeze a grapefruit into an old coffee can held by a man named Sven, Cluck like a chicken 4 times then watch Willy Wonka 2 times backwards while pantomiming The Night Before Christmas as told by Vincent Price, with a cold and desperately trying to treat it by overdosing on Vlassic Pickles (hey, they both have the same initials).

Just kidding.... I thought the -4 scale thing sounded CRAZY! Just thought I'd be a smart-alek.

Have a good one dudes. Tank, I hope you figure it out. I have never had this issue.

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