Help!! 0 days to go!!!

[Anadin]

Yup, I got mine had to phone and ask though.

[CosmicBear]

i don't think it will work if you reinstall it, but i remember when i was working with R7 the system-administrator of the agency i used to work for back then didn't register it and one morning i started cinema and nothing happend. i then reinstalled cinema with the same numbers but still - nothing.
i can imagine, that the R8 works the same way, so i suppose, you'll have to wait till monday and make some phonecalls then... sorry!!

[knight42]

Oh wel, thanks guys. :shrug:

I feel a letter of complaint coming on... :)

[imashination]

Hang on, lemme get this straight, for two weeks, R8 has been telling you that you have 14, 13, 12, 11...... days left. Then on friday it told you it would expire tomorrow, but you didn't phone, email or fax maxon to ask where you number was?

[Cheers]

Although I have to agree with Mash, that two weeks of prompts should be enough for someone to chase Maxon up on the permanent serial numbers, as a customer I feel that the situation should not be allowed to get that far on Maxon's part.
I too had to chase you guys up for my numbers, just like every Cinema user I talk too seems to have to do. Obviously my registration details were on record, so why did it need me to chase you up...you should be able to return something (permanent numbers in this case) I paid for without any chasing up, or reminding?
Although this a minor gripe, it is a customer service gripe...and as we all know the customer is always right ;)

Cheers

[VestanPance]

If you use a PC...try changing the date in your CMOS. May work although this idea has nvere seen the sun.

[harveyc]

I found it no trouble to phone Maxon UK to get my new serial numbers they were as usual very prompt and freindly.

it's no great shake's to pickup the phone
you did have 2 weeks as we all did


:shame:

[knight42]

Imashination: No. After attempting to register electronically on Maxon's site as soon as I received R8 and finding it continually not working, I registered by post. I have since heard nothing.
When I registered R7 the serial number turned up within a week of my temporary one expiring, so I waited. I then registered on the web as soon as I received the 13-day warning. Yeah, okay I should have tried harder as those days ticked by, but I feel I have done my bit when I sent the registration form off in the first place.

Unfortunately my job makes it difficult to get time during office hours to make a phone call. I also assumed that sending in my registration by post would have been enough...

I will try to phone them tomorrow, if possible.

J

[knight42]

PS I didn't register by post in December, that's when the manuals turned up. I registered in October when the R8 Early Bird appeared.

[knight42]

Hey VestanPance, I put the clock back a bit and it worked for now. Thanks! I can get my fix for the day :drool:

I agree with Cheers. It's just a customer service thing. I should have chased it up, but I forgot all about it until the 13-day reminder appeared. Then the website tells you that it will take four weeks for the serial number to turn up.

Perhaps the program could warn a bit earlier...? Like four weeks?

J

[kraal]

if u are using a mac try throwing away the preferences....the re register.....btw what IS the point of the temporary registration anyways

[imashination]

First of all, I'm not sure what all the hold up is on the serial numbers. I'll find out on Monday and do what I can to get them all sent out

Second of all, the serial number system is required for 2 things. Firstly, for security and secondly so Maxon can keep track of who owns which licence. To put it simply, the other choice would be a hardware dongle.

These cost more
They take up a port
They cause hardware conflicts
They are annoying if you have the software installed on multiple machines
Theyre not suitable for education where they can be stolen

There is actually another method of protection where they tie a single serial number to your hardware, but as soon as you upgrade then you're in trouble.

[VestanPance]

Originally posted by knight42
Hey VestanPance, I put the clock back a bit and it worked for now. Thanks! I can get my fix for the day :drool:

J

Sweet! Glad to be an enabler.

BTW: Check your post over at CGChannel if you haven't already. Where is everyone..? (http://www.cgchannel.com/forum/viewthread?thread=407)

[kraal]

thanks for the explanation of the reason ...yeah i was using pixels and everything was connected to my hardware and everytime i updated mac ox to the next fix is was calling pixels asking them to give me a new key......i was not complaining just curious if anyone ever where to ask me....

[davedavidson]

i too find this second serial works better
i have a dongle from max and used to have some software that set its self up on the serial from my processor and it was hell
i have been through 3 dongles and 4 pcs so getting the serials to work is a nightmare

once i found out my second cinema serial hadnt arrived i called them and vola it arrive a couple of days later and i regi through post too

we dont want any price costs or any clitches with other forms of security ie. maya or hardware security based serials
i like it the way it is thanks

:)
:bounce:

keep up the good work ppl at maxon

[squidinc]

yup, I agree, definately keep away from dongles

I had 10 days left on my temporary serails, I just gave maxon a gentle prod and they sent them next day :thumbsup:

[pgp_protector]

I do some software development and for protection I use safesource. woks good with the following advantages.

1) Locks the software to a machine.
2) If the user need to modify there machine / replace / move to a new system they can transfer the lic. to a floppy disk.
3) the disk Cannot be coppied (At leas not with anything Iv tried)
4) the lic. can then be xfered to the new system/ rebuilt system.

5) you can setup a webserver for the lic. registration so it is automaticaly.
6) the developer can extend the lic. for any amount of time they want.
7) changing the CLOCK in the BIOS will not bypass the security.
8) low cost for the software, and NO CRACKS/KEYGENS avalable on the web for it.

[CosmicBear]

yeah, i agree as well. keep away from this 'set to your hardware' and dongles.

our systemadministrator loves to update the system. you come in in the morning, start your computer and everything looks new. i would go crazy if i would have to get a new licence everytime. :surprised

another security-system that has been around (animation:master) is that you have to have the installation-cd in your comp in order to get the program running. well, might have been a good idea if the program would be stable. but with all the crashes, you feel like a dj :scream:

[Srek]

Originally posted by pgp_protector
I do some software development and for protection I use safesource. woks good with the following advantages.

1) Locks the software to a machine.
2) If the user need to modify there machine / replace / move to a new system they can transfer the lic. to a floppy disk.
3) the disk Cannot be coppied (At leas not with anything Iv tried)
4) the lic. can then be xfered to the new system/ rebuilt system.

5) you can setup a webserver for the lic. registration so it is automaticaly.
6) the developer can extend the lic. for any amount of time they want.
7) changing the CLOCK in the BIOS will not bypass the security.
8) low cost for the software, and NO CRACKS/KEYGENS avalable on the web for it.

Hi,
does it work equaly good on PC and Mac? Please remember that new Macs don't have a Floppy ;)
One of the many reasons why we will stick with the serials is that they work on both systems without having to change our application code.

Regards
Srek

[knight42]

Vestan - checked the other post - I'll give those skies a go. Thanks!

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