installing to a new computer

[Xilica]

I have the same problem. Whenever I load Max, I have to call the Discreet for a new authorization code.

All you have to do is when it starts up click the option that allows you to authorize it. Then go through the step by step process of filling out the form. After you enter your information and receive your authorization code then click back all the way to where you started when you chose that option. Now you enter your authorization code and you are all set to go.

Another problem I had, which is why I have to call in is because it says I am over the max number of times I can receive an authorization code. If you have that problem most like you will have to call in. If you don't then you receive your auth code with no problem.

Hope this info helps.

- Mike

[PokeChop]

Hi Nikodemus. You should not have a problem re-authorizing your Max. Do the steps like Xilica mentioned and get a new authorization code. You are allowed 3 re-authorizations via the internet authorization process from Max before having to call Discreet. And even if you do have to call Discreet, don't worry, they are very understanding. How do I know, well I was hit with the W32.Klez virus and had to re-authorize several times before I got everything running correctly again but everytime I called Discreet was very nice. Just do a re-authorize through Max with the steps like Xilica mentioned, you will be okay. Should be no problem.

By the way, just a friendly suggestion, the W32.Klez virus can really screw up a Max workstation. Be sure to run good virus protection software on that new computer of yours.

[Nikodemus]

:) thanks Xilica and PokeChop. you are great help !

yes, PokeChop, i will do that, this new computer is now my "work" computer (limited internet.. just for necessary things), and this computer i had before is now my entertainment, reference, music/movie computer :)

:wavey: thanks for the help, i will let you know how it goes

:cool:

[Transform Gizmo]

you can also transfer your license from one computer to another with the portable license utility. all you need for that is a floppy disk. although max won't work on the first computer after you transfer. no big deal if your getting rid of your old computer.

[PokeChop]

Hi Nikodemus. That is my intention too like you said about keeping the Max workstation free of all other software and keep it "clean" for Max only. I will be upgrading to a new machine this year also like yourself and I'll do like you are saying, keep the second computer for surfing the internet and doing office stuff. Max runs sooooo much better on a nice clean machine.

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