What can Brown do for you, Part 2

[Per-Anders]

that's nice... i jsut got my confirmation... ground... but i paid for overnight. i'd like a refund on that shipping... one very unhappy customer

[AdamT]

Right on time (er, not)--I'm getting a message that my EB temporary registration is about to expire.

[visualsee]

I noticed that too. After talking with Maxon I guess the shipping you paid for is how the EB was shipped. They are picking up the tab for the regular shipment and shipping everyone via UPS ground. I feel sorry for people on the east coast who paid for overnight, ground is gonna take a while this time of year. I'm glad I live close to Maxon. Too bad they didn't tell us all of this stuff when we took advantage of the early bird. Oh well, at least we are finally getting the software. :)

AdamT -- Oh, you were supposed to register your temporary serial numbers online to get the permanent ones. Just go to their website and they'll email you official serial numbers.

[AdamT]

Originally posted by visualsee
I noticed that too. After talking with Maxon I guess the shipping you paid for is how the EB was shipped. They are picking up the tab for the regular shipment and shipping everyone via UPS ground.

I don't think that's right. They charged something like $50 for Fedexing the EB which is an amount clearly based on the weight on the final release. People who paid for Fedex (not me, btw) should get a refund. Considering that the EB package probably weighed less than 6oz., $50 would be an outrageous shipping charge.

As far as applying for permanent serial numbers goes, I have 12 days left so I should hopefully receive my boxed set by then. Never in my wildest dreams did I imagine that the full product would arrive 3 months after I paid for it.

[visualsee]

You won't get another serial number with the shipment. You have to activate the temp on you have on their website to get your permanent one. At least that was what I was told. Maybe Rick can confirm this for the Early Birders.

[AdamT]

I think I remember hearing that, too. I'll do that.

[pit]

3 Months AdamT! Well, wait ´till you hear this: I paid 4 months ago - haven´t seen anything yet (except EB) and I live in Germany! I could´ve picked it up myself - by foot - and it would still have been faster! It´s insane - and I`m pretty annoyed about Maxon!!!!! They owe the whole community an excuse for this bummer!

[That Adrian Guy]

I totally mean it with the best intentions when I say:

Maybe this thread isn't the best place to complain. I understand you guys feel ripped off, but it doesn't help the community as a whole when there's a thread where people bash on maxon...

Perhaps you should tell Maxon directly.


----I hope I didn't get on anyone's bad side....

[AdamT]

Honestly I'm not all that miffed. Delays are more the rule than the exception when it comes to rollouts of major software revisions. We have the .pdf manuals and it's not like the final software is *that* different from the EB edition. Depending upon when you got your EB, it may be exactly the same.

[ThirdEye]

Probably R8 will be the most sold C4D release ever...

[pit]

Hi Adrian- I did tell Maxon! More than once, still that doesn´t change what´s been pulled off here. The release of the early bird as an limited edition (500 copies worldwide it was claimed - Ha!) - add a couple of 000 to that number. It´s all about money infusion to the company on the back of the customer. By itself it´s ok - every company does (and needs) that, but then not being able to deliver - letting customers wait for 4 month for handbooks and final version - that´s totally not ok! I could - like thousands of other customers - have worked with that money for 4 month - not Maxon!!! Why should I keep quiet when obviously Maxon screwed up on this one? Or the Printshop or the CD manufacturer - someone did screw something up. It´s a fact! I´m annoyed about it today - after 4 months of waiting(I´m never annoyed for long -so I will love them again tomorrow, for their products and their superb customer support), but I see no reason for not posting that I am annoyed - I think everybody can understand it - including the good folks at Maxon.

And na - didn´t get on my bad side at all - but we do have freedom of speech!

[LucentDreams]

Originally posted by ThirdEye_01
Probably R8 will be the most sold C4D release ever...

Depends on how you mean solid, if your talking alround capabilities and productivity, pretty close but XL 7 does have the record for most stable, of course that is compared to most of our experience which is using 7.3 not 7.0 so comparison may not be entirely fair. Perhaps when 7.1 comes out R8 will be equally stable.

Outside of that, Helping students with an assignment where they creat and animate a rube goldberg type machine, I soon realised that with Expresso in R8 even a non programmer could make a farr better and easier to animate machine. Hmm maybe a quick little project todo over the holidays onceI get settled into my new place.

[ThirdEye]

Ahem Kai... sold, not solid :scream: :cool:

[LucentDreams]

Originally posted by ThirdEye_01
Ahem Kai... sold, not solid :scream: :cool:

:blush: :insane:my bad, think I just needed to get it out of my system again, remeber to save frequently ;)

[Per-Anders]

wel after phoning up Maxon and talking to Rafi i got it sorted and will get a refund on my shipment, so that's good :)... nw i just have to wait for UPS ground to get this to me (probably going ot be weeks :( )

[chi]

hehehe kaiskai is a knob...but im an idot so it all works out....
and to go with the thread if your paying $50 u.s right you better get that sh|t right away. 4months should be free delivery

[amapimaster]

quite good!

can you post a wireframe of the ups van?

Not quite photo-realistic but close enough....;)

[Beechdbum]

ummmmmmmm where did you even see a 3d ups truck?

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