PDA

View Full Version : PhotoShop CS2 (XP) Freeze up with WACOM


mocaw
03-11-2006, 01:59 AM
Hello everyone! I have a very nasty problem with CS2 and I've tried almost everything on the Photoshop website to correct the problem. I've disabled any background programs, changed video drivers, changed mouse drivers, changed video drivers, upped the cache size etc.

When I use the Charcole Large Smear Brush (with its default settings) on a layer mask with my wacom (lowly Graphire but it's all I need) PhotoShop randomly sputters, stalls, traps my cursor in the main image window (so I can't click anywhere else) and worse of all crashes. None of these problems have to happen in that order. Sometimes it crashes within seconds, and othertimes it goes for an hour. This has happened on multipul images.

These problems seem to also happen when I use the mouse- but the pen tablet seems to overwhelm PS much more quickly. My image doesn't really have that many layers and is fairly low res (only 1200x800).

I did see a post on Adobe's web site that suggested turning off smoothing and scatter- but these settings are what's giving me the "look" I need/want.

Any ideas or help would be greatly appriciated- or else it's off to see if I can get what I need out of Painter 9.

I have a DELL 9100 P-820 (Dual Core 2.8Ghz) with 1.5 GB RAM and an X800 video card.

Thank You,
Gideon

little5points
03-11-2006, 02:43 AM
Maybe they'll fix it with the next upgrade because they sure as hell don't seem to be working on a patch for a problem that's been known for months.

If you don't want it to freeze, you'll have to turn off scatter :( And like you said, it's too bad because scatter is important for a lot of things

mocaw
03-11-2006, 03:52 AM
Maybe they'll fix it with the next upgrade because they sure as hell don't seem to be working on a patch for a problem that's been known for months.

If you don't want it to freeze, you'll have to turn off scatter :( And like you said, it's too bad because scatter is important for a lot of things

We'll if they don't patch it and make us pay for an upgrade to fix such simple things then that's a load of .... well you know.

I guess I figured that since it's ADOBE and a lot of ADOBE users use a tablet, you'd figure they'd have it patched by now.

So does it work in CS just fine?

flengster
03-11-2006, 09:23 AM
Well from my experience with PS CS2 is that is CS2 is so sluggish due to the Font Preview, Maybe you can try switching the font preview off at the preferences and also lower one notch of your hardware to run it smoother.. but CS is way way better..

mocaw
03-11-2006, 05:48 PM
Well from my experience with PS CS2 is that is CS2 is so sluggish due to the Font Preview, Maybe you can try switching the font preview off at the preferences and also lower one notch of your hardware to run it smoother.. but CS is way way better..

What do you mean by lowering it one notch? I've changed out the MMX and FastCore- is that what you mean? It's slightly more stable now. With the moust it's just fine for the most part...but the tablet- I just can't see why they'd even release it like that...

mocaw
03-11-2006, 07:30 PM
I can't believe it! I don't know how I missed your post on turning off font preview! I turned that off and now I can use any brush I want and it's fairly quick no mater tha size etc and with smoothing AND scatter. I was getting frustraited because I noticed this on my Mac and my PC and some macs at work using an intuos. The funny thing is that I had just added some fonts- and the problem had suddenly gotten worse, but for some reason I didn't put two and two together! I guess it's because I use the rest of the Adobe suite more than PhotoShop and the other applications don't seem to have as much of a problem.

Thanks!

Haiku
03-11-2006, 08:05 PM
how do I turn off font preview because I have the exact same problem with cs2 crashing when using the tablet or certain brushes

mocaw
03-11-2006, 08:26 PM
how do I turn off font preview because I have the exact same problem with cs2 crashing when using the tablet or certain brushes


Well for me it took two things to get it more stable and useable- I had to do this:

20. Disable the MMXCore and FastCore plug-ins.

The MMXCore and FastCore plug-ins enable Photoshop to take advantage of MMX technology. If your processor doesn't support MMX technology, system errors may occur. To prevent such errors, you must disable the MMXCore and FastCore plug-ins included with Photoshop and Adobe Bridge (if installed).



Note: Although Photoshop can run without the MMXCore and FastCore plug-ins, some functions will be slower.



To disable the MMXCore and FastCore plug-ins:

1. Quit Photoshop and Adobe Bridge (if installed).

2. In Windows Explorer, locate the MMXCore.8bx and FastCore.8bx plug-ins:

-- For Photoshop: Program Files\Adobe\Photoshop [version] \Plug-Ins\Extensions folder

-- For Adobe Bridge: Program Files\Adobe\Adobe Bridge\Plug-Ins

3. Rename the plug-ins (for example, rename MMXCore.8bx to "MMXCore.old") .

4. Start Photoshop and try to re-create the error. If the error recurs, restore the plug-ins to their original file names.

And then I had to turn off the font preview by going into EDIT->Preferences->Type-> and then ticking off the font preview.


Hope this helps- and thanks to eveyone who helped me!

little5points
03-12-2006, 02:22 AM
mocaw, so you are able to use scattering without crashing now? If so I'll have to try this font trick

mocaw
03-12-2006, 03:14 AM
Yeah, I even turned back on the MXX and FastCore extensions. My problems are best described by this:

http://www.adobe.com/support/techdocs/331412.html

I haven't used PS today for more than an hour, but there has been NONE of the problems I was having before. It was more than just lags and crashing- it was all the menu oddities etc.

It's worth a try!

flengster
03-12-2006, 03:27 AM
Yeah the FONT PREVIEW thing really eats up the processing alot and its not needed at all, I just really dont like PS CS2 because of the Adobe PictBridge.. it just consume to much processing juice.. I'm definately gonna stay on my PS CS for now.

also this helps for users of PS CS2 with menu hanging up, sluggish movement and what not.

directly lifted from the DOCs.

Solution 9: Reduce or disable hardware acceleration in Windows.



Reducing or disabling hardware acceleration may temporarily resolve problems caused by older video card drivers.





To disable or reduce graphics hardware acceleration in Windows XP:

1. Choose Start > Control Panel > Display.

2. Click the Settings tab.

3. Click Advanced.

4. Do one of the following:



-- To disable hardware acceleration, move the Hardware acceleration slider to None.

-- To reduce hardware acceleration, move the Hardware acceleration slider to a setting between None and Full.

5. Click Apply and then click OK to accept the new setting and close the dialog box.

6. Restart Windows and Photoshop.



To disable or reduce graphics hardware acceleration in Windows 2000:

1. Choose Start > Settings > Control Panel.

2. Double-click Display, click the Settings tab, and then click Advanced.

3. Click the Troubleshooting tab.

4. Do one of the following:

-- To disable hardware acceleration, move the Hardware acceleration slider to None.

-- To reduce hardware acceleration, move the Hardware acceleration slider to a setting between None and Full.

5. Click OK to accept the new setting, and then click OK to close the Display Properties dialog box.

6. Restart Windows and Photoshop.

little5points
03-14-2006, 05:50 PM
I use a Mac at work. Turning off the font preview did help with performance. I was able to use the Scatter options for more than a few strokes before it locked up.

But it still locks up :(

Thanks for the tip, though. I'll do it on my PC at home

CGTalk Moderation
03-14-2006, 05:50 PM
This thread has been automatically closed as it remained inactive for 12 months. If you wish to continue the discussion, please create a new thread in the appropriate forum.